Posted by: Jom Naik Bas! | 12 July 2009

Jom Naik Aeroline!

A number of executive express coaches, many utilising double-decker coaches, are already plying the highly-competitive Singapore to Kuala Lumpur route. One of the pioneers of such a service is Aeroline, a Malaysian-based company that runs daily executive-class shuttles between Kuala Lumpur and Singapore. This will be my second such trip on Aeroline.

Aerolines latest triaxle double decker

Aeroline's latest triaxle double decker.

Aeroline is operated by the parent company, Zulco Express Sendirian Berhad, a prominent player in the interstate coach express industry in Malaysia. Besides Singapore, Aeroline also operates services to Penang in the North, as well as Petaling Jaya, Bandar Utama and Bandar Sunway in the Klang Valley. It recently introduced daily services between Mines Resort City in Selangor and Singapore.

The permit info box.

The permit info box.

The terminating point in downtown Kuala Lumpur is just a stone’s throw away from the capital’s prominent landmark, KLCC. Conveniently located at the 4-star Corus Hotel, it is just a 5 minutes walk from the Petronas Twin Towers. The ticketing desk can be found near the entrance to the hotel’s reception. In Singapore, the buses will call at Harbourfront Centre. It was moved to the current location from Waterfront Plaza in 2006. Tickets for adults on a one-way trip Singapore-KL costs SGD49, whereas the same ticket KL-Singapore costs RM90. Aeroline has made it more convenient for all passengers with the online ticketing service on its website.

Ticket stub

Ticket stub

Aeroline operates a mixed fleet of dual- and tri-axle double-decker coaches from Bee Hing Coachworks and sksBus Coachworks. They are operated on the busier routes with the single-deckers plying the thinner routes. Food and beverage are served onboard by the coach attendant. No personal TV screens are provided, but passengers will be entertained with movies shown on the 19-inch LCD screen placed at the front of the bus. Aeroline also introduced a multi-channel audio entertainment system, where passengers will be able to listen to songs played on four different channels. Known as the Aeroline Airwaves, the fifth channel on the audio system is linked to the movies being played. All coaches are configured in the ‘2+1’ seating arrangement. A typical double-decker seats as many as 30 passengers, all on the upper saloon. A lounge for 6 people is located at the lower saloon.

The huge 19-inch LCD screen.

The huge 19-inch LCD screen.

I bought a ticket over-the-counter in KL on the 4.30pm trip to Singapore. Aeroline operates as many as 10 daily shuttles between Kuala Lumpur and Singapore. I was informed by the ticketing officer that only instant noodles will be served because I had made a last minute booking. For passengers who have made an advanced booking, they will be served with hot meals, such as sandwiches or Chicken Curry Rice. I was advised to board the bus 15 minutes prior to departure.

WMC8860, a Scania K114IB with sksBus e128d Twindex bodywork.

WMC8860, a Scania K124IB with sksbus e128d Twindex bodywork.

At the boarding area, WMC8860 have already pulled up, waiting for its passengers to Singapore. WMC8860 (fleet #60) is a Scania K124IB 4×2 with a horsepower rating of 360bhp. It is a second-generation double-decker coach manufactured by sksbus Coachbuilders. There was around 15 passengers onboard the spanking clean coach, including myself. I was seated at the single seat on row 8, which I found myself to be quite uncomfortable, so I requested to change to a seat behind, on row 9. The request was promptly entertained by Haris, the cabin crew for the trip.

Forward of the upper deck seats.

Forward of the upper deck seats.

The seats at the rear of the upper deck. There are a total of 30 seats on the upper deck.

The seats at the rear of the upper deck. There are a total of 30 seats on the upper deck.

Each seat is equipped with a headphone jack, an electrical plug as well as a small pillow. The leather seats were manufactured by APM, a Malaysian-based company which also provides the cool interior air-conditioning system. The seats however are not integrated with a massaging function. Reading lights are also available, located above each seat.

The individual electrical socket.

The controls to the audio entertainment system. The food tray is hidden beneath the armrest.

The controls to the audio entertainment system. The food tray is hidden beneath the armrest.

A bottle of in-house branded mineral water was handed to each passenger at the beginning of the journey. It was followed by the issuance of headphones to all passengers. The bus made its way through the Maju Expressway, avoiding the congestion in the city centre, before heading south towards the North-South Highway. The meal was served just after the Sungai Besi Toll Plaza, some 30 minutes into the journey. Passengers may also choose tea, coffee or Milo to go with their meal. For myself, I ordered a cup of hot Milo. All these were served when the bus was stationary, which I liked since the thought of spilling anything on to my shirt is almost zero.

The double seats.

The double seats.

The single seats.

The single seats.

The traffic was very smooth since the start of the journey. This allows the captain to drive the bus at a fast but consistent speed. As soon as darkness began, the captain can be felt driving the bus at a more modest speed. Three movies were shown on the screen, The Waterboy followed by AVP: Alien vs. Predator and The Marine. I did not try out the audio entertainment system but judging by the other passengers who tried the system, it must have been good. I kept myself busy writing this report onboard the bus. The electrical socket helped keep my laptop charged throughout the journey.

I was served with Maggi Tom Yam noodles.

I was served with Maggi Tom Yam noodles.

Seats were procured by APM Automotive Holdings Berhad.

Seats were procured from APM Automotive Holdings Berhad.

The bus did not make any stops or breaks ever since it left Kuala Lumpur. However, shortly before arriving at the Sultan Abu Bakar Immigration Complex, the bus made a 15 minute break at the Gelang Patah Rest & Service Area. It was raining then and it’s interesting to note that the cabin crew ensured that every passenger was brought back to the coach with an umbrella.

The lounge at the lower deck, which can seat up to 6 people at any one time.

The lounge at the lower deck, which can seat up to 6 people at any one time. Passengers may utilise the lounge at no extra charge.

A TV monitor is also provided at the lounge. The pantry is located on the right, whereas a small lavatory is located to the left, just before the staircase.

A TV monitor is also provided at the lounge. The pantry is located on the right, whereas a small lavatory is located to the left, just before the staircase.

After clearing both the Malaysia and Singapore immigration checkpoints, the bus made its way along the Ayer Rajah Expressway to Harbourfront Centre, where the terminating point is. I had the opportunity to take a picture with the excellent crew of the bus upon arrival at around 9.45pm, and conveyed my thanks and gratitude to them for a service well-done.

WMC8860 soon after arriving at Harbourfront Centre, Singapore.

WMC8860 soon after arriving at Harbourfront Centre, Singapore.

WMC8860 promoting the Aeroline Airwaves service.

WMC8860 promoting the Aeroline Airwaves service.

The author (middle) poses for a picture with Haris, the cabin crew (left) and Captain Yusni (right).

The author poses for a picture with Haris, the cabin crew (left) and Captain Yusni (right).

I’m awarding 4.5 stars to Aeroline for their impeccable, efficient and excellent service! They are certainly ‘A Convenient Way To Fly’.

Passengers in Malaysia may log on to http://www.aeroline.com.my. Passengers in Singapore may log on to http://www.aeroline.com.sg.

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Responses

  1. thnx u for support aeroline…we are 1 of the crew…proud to aben….:)

  2. not bad lah…….. ask the cc to wear skirt ok….

  3. happy to see a cc like aben…full of package…
    wish u success aeroline…

  4. nice cc also the coach…proud to see my best frendz be a hero from zero..

  5. wear skirt……hard to step@stair for female cc :) hehehe…

  6. Comment has been moderated by the Blog Author.

  7. jgn samakan sy dgn diaorg…ada masalah ke..kalau sy nk jek pun apa yg sy dapat?

  8. Comment has been moderated by the Blog Author.

  9. Ingin saya tegaskan di sini bahawa segala komen yang diberikan, haruslah berdasarkan fakta yang dikukuhkan dengan bukti. Dalam pada masa yang sama, segala tuduhan dengan niat untuk menjatuhkan atau memalukan mana-mana pihak adalah dilarang. Anda harus bertanggungjawab di atas komen yang diberi. Saya berharap agar isu ini dihentikan sebelum ia bertukar menjadi satu isu yang lebih besar dan mengakibatkan kerumitan pada diri saya sendiri.

    I would like to stress that all comments posted, must be backed with facts and evidence. At the same time, all allegations with the intention of tarnishing and embarrassing any parties are strictly forbidden. You must be responsible your posted comments. I hope that this issue be stopped at once before it escalates into something more serious and affecting myself per se.

    Pengarang/Author
    Ishak

  10. takpe la man ko nak bg tau sape pun takpe.cume kene ingat tiap2 sesuatu perbuatan ada balasan nya.hari ni hari aero esok sape yg tau kan man kan.aaahh.kim slm syg aku kat bdk2 aero tu yee.n ngan kepten yg malang tu.naye betul die…

  11. Comment has been moderated by the Blog Author.

  12. bangga ar ade cc mcm aben..btol kata napie…aben are full package!then wear smart n casual stylo gitu dowh….pape pn….thanx a lots to my cc trainer:Azril ,Sulaiman , Fidarus….u are the best cc ever …makasih jgk kt shidee n aben byk bri tunjuk ajr beb………..hehehehehhheee

  13. aben……abg nk pesan ….wat keje elok2 dan smoga dpt sambutan drpd passenger aeroline yg suke aben JAMBU!!!!!!!………

  14. the greatest pleasure in life is doing what people say u cannot do.. keep it up.. i love u, b..

  15. best sngt ada cc skema ialah gred a la kata…..aben u are smart guy k…..i like….

  16. best sngt ada cc skema ialah gred a la kata…..aben u are smart guy k…..i like….

  17. thnx for your comment :)

  18. huhu ..
    salute bro abenz !!

  19. crew aeroline all da best!!

  20. not agree that crew wear skirt… susah oo nak serve bila naik tangga…kalau emergancy break? jatuh? passanger gelak nanti.. abg man.. cool k..hehe

  21. hidup aiman dani…..teruskan perjuangan sebagai cabin crew…lepas ni moga dapat jadi cabib crew di awan biru…..

  22. hehehehe…doa kan ye

  23. Aero kan dah mcm aeroplane….harus la service malatop…..huhuhuhu….cayok2……….

  24. jgn jek tinggi sgt…nnt crew aeroline kembang lak :)

  25. mcm mne nak apply jd cc coach ni?tolong..

  26. Untuk pertanyaan sebarang jawatan kosong di Aeroline, bolehlah menghubungi pejabat urusan Zulco Sdn Bhd di talian 03-6257 5896. Terima kasih.

  27. boleh terus datang di pej kami di desa aman sri damansara….en yusouf…customer care manager

  28. all da best to all da crews n captains!!!!

  29. abg man..poyo!!!

  30. da bez to abg man and all the cc greds A..

  31. thanks guys

    dani can i get ur email for futher info?if u dont mind =)

  32. Hello People, Just joining. Decided to say a Hi !!!

    _______________________
    Webhosting

  33. hello bas ini pergi keadh x??
    ok sy nk tau

  34. kedah yer???pergi tak

  35. gambate!! gambate!! x de company lain leh challange AEROLinE.. coz da captain and crew SUPER DUPER da BOOM…

  36. salam…camne nak apply jd captain coach aero?

  37. kan ada tulis kalau nak cr vacancy, col hr.. tgk blek.. scroll naek atas…. tq..

  38. sye berminat utk menjadi salah seorg cabin coach aeroline…tp mcmne nak memohon..?? ada sape2 bole bagi tau x..?? plisz email me at jimmy_orestes89@yahoo.com or contact me 0176331621

  39. gi la kat website dia. http://www.aeroline.com.my. click kat bawah tu ada career. kecik je dia tulis.

  40. tak ada bas 70 penumpang bentuk bas lain tak ke

  41. Ni yg comment smua crew aero ke pe?

  42. If ade crew earo sampai kn say hallo sy kt LAW CHOK GIN,sy pnh jd first captian kt aero.good luck


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